Quay West Suites - Melbourne

26 Southgate Avenue, Southbank, Melbourne, Australia, 3000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay West Suites - Melbourne

 Internet

Wi-Fi in public areas

Wi-Fi in rooms

Paid Wi-Fi

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Jacuzzi

Overview

The informal 5-star Quay West Suites offers quick access to Melbourne Museum, Flagstaff Gardens and Grainger Museum. The hotel opened its doors in 1999 and was remodeled in 2009.

A cathedral, a tower and galleries as well as parks are in a short distance from the property. Federation Square, Arts Centre Melbourne and Eureka Skydeck 88 are located just 250 meters from the venue.

There are boutiques, markets and shops within a quick reach of the hotel.

Melbourne Central underground station is within 15 minutes walking distance from the property. Due to its location 20 km from Essendon airport, fast access to the Quay West Suites is provided.

Rooms

Quay West Suites features 114 air-conditioned rooms with a panoramic view of the river and such various amenities as Wi-Fi, a private balcony, individual climate control, a laptop-size safe and a minibar. Some rooms come with a view of the Yarra River. Guests can also use a microwave, a dishwasher and a washing machine available in each room.

Eat & Drink

Every morning starts with a deluxe buffet breakfast. The hotel features a gastronomic restaurant serving contemporary cuisine. The luxury bar serves a selection of tea and coffee.

You can start your day with a continental breakfast, which costs AUD 26 per person per night.  A buffet breakfast is served at the price of AUD 34 per person per night. 

Services

Guests can take advantage of a business center, a photocopier and internet connection along with medical service, 24-hour concierge and 24-hour reception provided on-site.

Relax

On-site facilities for children include babysitting service and cribs. Various activities, including lawn tennis, mountain biking and golf, are available on site.

Internet

High-speed internet access is available in the hotel rooms for additional charge

Hotspot wireless internet access is available in public areas for additional charge

Guest Parking

private parking is possible on site at AUD 30 per day.

Year renovated:   2009.  Number of rooms:   114.

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Facilities

General

  • Paid Wi-Fi
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • City shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • Garden area
  • Television in lobby

Room view

  • City view
  • River view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Microwave
  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 4. 

How to reach hotel

hotel Quay West Suites - Melbourne Melbourne location
Show big map »

Hotel Address:

26 Southgate Avenue, Southbank, Melbourne, Australia, 3000

Get directions
City Center
  • Melbourne
    3.5km
Airports
Train Stations
  • Flinders Street Station
    300 m
  • Parliament Train Station
    1.1km
Underground stations
  • Melbourne Central Station
    1.2km
  • Flagstaff Station
    1.4km
Restaurants
  • La Camera Restaurant Southgate (cuisine: Italian, Pizza & Pasta, Grill)
    40 m
  • Melba at The Langham Melbourne
    110 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    114

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Quay West Suites Premium Two-Bedroom SuiteQuay West Suites Premium Two-Bedroom SuiteQuay West Suites Premium Two-Bedroom Suite
Premium Two-Bedroom Suite
Bed type: 2 Queen Size beds
Size: 30m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Premium Three-Bedroom Suite
    Bed type: 3 King Size beds
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Premium One-Bedroom Suite
      Bed type: Queen Size bed
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Quay West Suites Double RoomQuay West Suites Double RoomQuay West Suites Double Room
        Double Room
        Bed type: Queen Size bed or Double or Twin beds
        Size: 30m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This room has no capacity for extra bedding.

        Room facilities
          Quay West Suites StudioQuay West Suites StudioQuay West Suites Studio
          Studio
          Bed type: Queen Size bed or 2 Single beds
          Size: 30m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities
            Quay West Suites One-Bedroom Suite ApartmentQuay West Suites One-Bedroom Suite ApartmentQuay West Suites One-Bedroom Suite Apartment
            One-Bedroom Suite Apartment
            Size: 52m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            This air-conditioned suite, located between the 4th - 9th floors has a balcony, tea/coffee making facilities and a flat-screen TV with cable channels. Please note that there is no capacity for additional guests. Please note that the 3rd person will sleep on a roll-away bed.

            Room facilities
              Quay West Suites One-Bedroom SuiteQuay West Suites One-Bedroom SuiteQuay West Suites One-Bedroom Suite
              One-Bedroom Suite
              Bed type: King Size bed or Queen Size bed or Double or Twin beds
              Size: 52m2
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              This air-conditioned suite has a balcony, tea/coffee making facilities and a flat-screen TV with cable channels. Please note that there is no capacity for additional guests. Please note that the 3rd person will sleep on a roll-away bed.

              Room facilities
                Quay West Suites Superior Two-Bedroom SuiteQuay West Suites Superior Two-Bedroom SuiteQuay West Suites Superior Two-Bedroom Suite
                Superior Two-Bedroom Suite
                Bed type: 2 Queen Size beds
                Size: 30m2
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Quay West Suites Superior One-Bedroom SuiteQuay West Suites Superior One-Bedroom SuiteQuay West Suites Superior One-Bedroom Suite
                  Superior One-Bedroom Suite
                  Bed type: 1 King Size bed and 1 Sofa bed or Queen Size bed
                  Size: 52m2
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Located between the 4th - 9th floors. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

                  Room facilities
                    Quay West Suites Deluxe One-Bedroom SuiteQuay West Suites Deluxe One-Bedroom SuiteQuay West Suites Deluxe One-Bedroom Suite
                    Deluxe One-Bedroom Suite
                    Bed type: 1 King Size bed and 1 Sofa bed or Queen Size bed
                    Size: 52m2
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    This air-conditioned suite has a balcony, tea/coffee making facilities and a flat-screen TV with cable channels. Please note that there is no capacity for additional guests. Please note that the 3rd person will sleep on a roll-away bed.

                    Room facilities
                      Quay West Suites Deluxe Two-Bedroom SuiteQuay West Suites Deluxe Two-Bedroom SuiteQuay West Suites Deluxe Two-Bedroom Suite
                      Deluxe Two-Bedroom Suite
                      Bed type: King Size bed or King and 2 Single
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities

                        How to reach hotel

                        hotel Quay West Suites - Melbourne Melbourne location
                        Show big map »

                        Hotel Address:

                        26 Southgate Avenue, Southbank, Melbourne, Australia, 3000

                        Get directions
                        City Center
                        • Melbourne
                          3.5km
                        Airports
                        Train Stations
                        • Flinders Street Station
                          300 m
                        • Parliament Train Station
                          1.1km
                        Underground stations
                        • Melbourne Central Station
                          1.2km
                        • Flagstaff Station
                          1.4km
                        Restaurants
                        • La Camera Restaurant Southgate (cuisine: Italian, Pizza & Pasta, Grill)
                          40 m
                        • Melba at The Langham Melbourne
                          110 m
                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  11 am
                        • Year renovated:
                          2009
                        • Number of rooms:
                          114

                        Hotel Awards

                        AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Australia

                        Use Badge

                        Quay West Suites Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Tourist attractions

                        • Eureka Tower - 200 m
                        • St Paul's Cathedral - 300 m
                        • Melbourne Aquarium - 300 m
                        • Federation Square - 300 m
                        • RMIT Gallery - 1.2km

                        Popular areas

                        Places of interest

                        Train stations

                        • Flinders Street Station - 200 m
                        • Parliament Train Station - 1.0km

                        Convention centers

                        • Hamer Hall - 100 m
                        • Melbourne Exhibition Centre - 1.1km

                        Sport related

                        • Rod Laver Arena - 900 m

                        Monuments and Landmarks

                        • Parliament House - 1.1km

                        Theaters

                        • Forum Theatre - 400 m
                        • Her Majesty's Theatre - 1.0km
                        • Regent Theatre - 1.1km
                        • Princess Theatre - 1.1km

                        Galleries

                        • Melbourne Arts Centre - 300 m
                        • State Library of Victoria - 1.1km

                        Underground stations

                        • Melbourne Central Station - 1.1km

                        Local Attractions

                        • Flagstaff Gardens - 1.5km
                          Melbourne, VictoriaAustralia
                        • Melbourne Museum - 2.0km
                          11 Nicholson St, Melbourne
                        • Albert Park - 2.5km
                          Port Phillip Melbourne, VictoriaAustralia
                        • Royal Exhibition Building - 1.7km
                          Carlton Gardens, Melbourne
                        • Grainger Museum - 2.4km
                          Royal Parade, Melbourne

                        Near the hotelNear the hotel

                        • Eureka Skydeck 88 - 230 m
                          7 Riverside Quay, Melbourne
                        • The Australian Ballet - 190 m
                          The Australian Ballet Centre - Level 5, 2 Kavanagh Street, Melbourne
                        • National Gallery of Victoria - 350 m
                          180 St. Kilda Road, Melbourne
                        • Australian Centre for the Moving Image - 370 m
                          Flinders Street, Melbourne
                        • Yarra River - 170 m
                          Southbank Promenade, Melbourne
                        • Federation Square - 260 m
                          Corner Swanston and Flinders Streets, Melbourne
                        • St. Paul's Cathedral - 350 m
                          Cnr Flinders & Swanston Sts, Melbourne

                        Restaurants Nearby

                        • La Camera Restaurant Southgate - 40 m

                          Address: Shop MR2, Mid-level, Southgate
                          Phone: 0396993600

                          61% likes this, based on 205 reviews
                          Cuisine: Italian, Pizza & Pasta, Grill, Vegetarian
                          Price Range: GBP 18 - GBP 21

                        • Red Emperor Chinese Restaurant - 40 m

                          Address: 3 Southgate Avenue
                          Phone: (03) 9699 4170

                          65% likes this, based on 104 reviews

                        • Waterfront seafood bar grill - 40 m

                          Address: southgate avenue

                          68% likes this, based on 95 reviews
                          Cuisine: Australian

                        • Melba at The Langham Melbourne - 110 m

                          Address: 1 Southgate Avenue
                          Phone: (61) (3) 8696 8888

                          73% likes this, based on 377 reviews
                          Price Range: GBP 13 - GBP 76

                        • Egusto - 20 m

                          Address: Shop GR3B, River Level Southgate Landing Promenade
                          Phone: (03) 9690 9819

                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  11 am
                        • Year renovated:
                          2009
                        • Number of rooms:
                          114

                        Hotel Awards

                        AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Australia

                        Use Badge

                        Hotels nearby
                        Langham Melbourne
                        5 stars
                        0.1km
                        Crossley
                        4 stars
                        2km
                        Cities nearby
                        • Docklands hotels - 6km
                        • Richmond hotels - 4km
                        • South Yarra hotels - 1km
                        • East Melbourne hotels - 4km
                        • Saint Kilda hotels - 2km
                        • South Melbourne hotels - 2km
                        • East St. Kilda hotels - 3km
                        • St Kilda hotels - 2km
                        • Southbank hotels - 3km

                        Quay West Suites Reviews

                        Guest reviews are submitted by our customers after their stay at Quay West Suites

                        Average guest rating

                        8.4out of 10
                        Exceptional
                        Based on 47 reviews

                        Rating by category:

                        Rooms
                        9.3
                        Service
                        9.0
                        Location
                        9.0
                        Value
                        9.0

                        Individual guest reviews

                        • Single
                          8.0

                          Quality and cleanliness of rooms and friendly staff

                        • Couple
                          6.2

                          At Quay West Suites there were few things I liked about my experience. I enjoyed the spacious, modern and clean suite most. The gymnasium was also good and the equipment was of a high standard.

                          I very much disliked breakfast at the hotel. It was of a very poor quality and basically unedible as it had been sitting there for a few hours before. I do not recommend it. There was also an argument about whether or not breakfast was included and when shown receipt that it is we were not granted an apology. It was then on our bill when checking out. The view was also disappointing from such a high level. Overall, if you are wanting to treat yourself I do not recommend this hotel.

                        • Older travelers
                          9.2

                          Brilliant rooms - beats a normal hotel by far

                        • Older travelers
                          8.8

                          Excellent location, facilities, amenities and very friendly, helpful staff

                        • Couple
                          10.0

                          The friendly staff. When we checked out the taxi was waiting and we had absolutely no delays the entire weekend. It made the stay very enjoyable.I asked to use a computer to check in online with my flights but again within a matter of minuted the staff had completed for me.

                        • Older travelers
                          10.0

                          Clean, tidy, spacious, quiet and very comfortable room, with very welcoming and obliging staff, great views with a terrific location within comfortable walking distance to all parts of the city !

                          Nothing, we loved everything.

                        • Older travelers
                          9.2

                          Great location with a view of the Yarra River; beautiful pool, spa and fitness center. Very comfortable accommodations!

                          There is construction going on just outside of the hotel, and the early morning noise was not pleasant.

                        • Couple
                          6.6

                          balcony, buffet breakfast

                          view from balcony quite limited

                        • Group of friends
                          8.8

                          Comfortable, well appointed suite suitable for 3 to share. Excellent location for the Arts Centre and South Bank.

                        • Couple
                          4.2

                          The Staff were fantastic

                          The Air Conditioning Filters were dirty, there were stains on the lay over sheet, the mirrors and windows were dirty, the bed was 2 singles pushed together and was uncomfrotable to sleep in if sleeping in the middle, the room location was right next to a buidling site on the 5th floor ( bottom ) and for the money we paid - its not acceptable.

                        • Older travelers
                          7.0

                          proximity to shopping and theatre

                          staff member attitude issue in dining room

                        • Family with children
                          8.8

                          staff were excellent. brilliant location. Looking forward to our Christmas week bookings...

                          unfortunately the bed was very uncomfortable!

                        • Older travelers
                          9.2

                          the comfort, cleanliness, central to the city, great staff.

                          parking out the front was always clogged and was a problem for taxi's.

                        • Couple
                          8.8

                          The greeting on the tv when we first arrived.

                          Not being offered a map of Melbourne on arrival

                        • Family with children
                          9.6

                          Fabulous location and views; spacious rooms and friendly, helpful staff.

                        How to reach hotel

                        hotel Quay West Suites - Melbourne Melbourne location
                        Show big map »

                        Hotel Address:

                        26 Southgate Avenue, Southbank, Melbourne, Australia, 3000

                        Get directions
                        City Center
                        • Melbourne
                          3.5km
                        Airports
                        Train Stations
                        • Flinders Street Station
                          300 m
                        • Parliament Train Station
                          1.1km
                        Underground stations
                        • Melbourne Central Station
                          1.2km
                        • Flagstaff Station
                          1.4km
                        Restaurants
                        • La Camera Restaurant Southgate (cuisine: Italian, Pizza & Pasta, Grill)
                          40 m
                        • Melba at The Langham Melbourne
                          110 m
                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  11 am
                        • Year renovated:
                          2009
                        • Number of rooms:
                          114

                        Hotel Awards

                        AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Australia

                        Use Badge